Privacy Policy

Effective Date: July 13, 2026

At Siya Ram Pharma, accessible from siyarambharma.com (managed under AdsOven), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Siya Ram Pharma and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases.

Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information: Name, billing address, shipping address, payment information (including credit card numbers, UPI, or net banking details), email address, and phone number.
Purpose of Collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our store, and to provide products or services to you to fulfill our contract.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.
Improve, personalize, and expand our website experience.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Process your transactions and send you related information, including confirmations and invoices.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Send you emails or SMS updates regarding your discreet deliveries.
Find and prevent fraud.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We use Google Analytics to help us understand how our customers use the Site.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising & Marketing

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you (via Facebook Ads, Instagram, and AdsOven network optimization). You can opt-out of targeted advertising by using the links provided within those platforms' ad settings.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Discreet Delivery & Privacy

We understand the sensitivity of health and wellness products. We maintain absolute confidentiality. Your order details and personal choices are kept strictly confidential within our encrypted database, and packages are shipped in complete discreet wrapping with no product descriptions on the outer box.

7. Your Rights

If you are a resident of India (or other applicable jurisdictions), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.