Shipping Policy

Effective Date: July 13, 2026

Thank you for choosing Siya Ram Pharma. We are committed to delivering your premium Ayurvedic formulations quickly, safely, and with absolute confidentiality. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Times

All orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after receiving your order confirmation email.
You will receive another notification with tracking details once your order has officially shipped.

2. 📦 100% Discreet Packaging & Delivery

We understand the sensitivity and personal nature of health and wellness products.

Complete Privacy: All products are shipped in secure, plain, unbranded outer boxes or bubble mailers.
No Labels: There will be no mention of product names, wellness descriptions, or specific health text anywhere on the outside of the package.
Discreet Billing: The sender name on the shipping label is kept minimal to protect your total privacy.

3. Shipping Rates & Delivery Estimates

We provide reliable shipping networks across India to ensure safe delivery:

Standard Delivery Timeline: Generally takes 3 to 5 business days depending on your location.
Shipping Charges: Calculated and displayed dynamically at checkout based on order value or destination constraints.
Note: Delivery delays can occasionally occur due to unforeseen courier logistics issues or extreme weather, but our team works closely with partner carriers to expedite shipments.

4. Shipment Confirmation & Order Tracking

Once your package leaves our fulfillment desk, you will receive a confirmation email or SMS containing your unique Tracking ID. You can track your shipment status live via our courier partner’s portal link provided in the message.

5. Incorrect Shipping Addresses & Re-deliveries

We are not responsible for delivery failures due to incomplete or incorrect address details provided at the time of checkout. Please double-check your complete address, landmark, and valid 10-digit mobile number before confirming your order.

6. Damaged or Tampered Shipments

If you receive a package that shows visible external damage or signs of tampering, please do not accept the delivery from the courier agent. Take a photo/video and reach out to our customer support desk immediately.